Privacy Policy
Last Updated: 2025.11.20
AfterSales (“we”, “our”, “us”) provides a property management mobile application (“App”) designed to help users manage inspections, rentals, maintenance, and related services.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our App.
By using the App, you agree to the terms of this Privacy Policy.
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1. Information We Collect
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We may collect the following types of information:
1.1 Personal Information
– Name
– Email address
– Phone number
– Login credentials (username and password)
– Country or region
– Property-related information you add manually
1.2 Device & Technical Information
– Device model
– Operating system
– IP address
– FCM/Device token for push notifications
– App usage data
1.3 Service-Related Information
– Inspection photos/videos you upload
– Maintenance requests
– Rental-related documents
– Communication within the app
We do NOT collect any financial card details or sensitive biometric data.
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2. How We Use Your Information
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We use the collected data for:
– Creating and managing user accounts
– Processing property inspection requests
– Handling maintenance and service orders
– Sending important notifications (task status, updates, reminders)
– Improving app performance and user experience
– Ensuring security, fraud prevention, and compliance
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3. Data Storage & Security
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– All data is encrypted in transit using HTTPS.
– Your information is stored securely on our servers or Firebase infrastructure.
– Only authorized personnel can access your data when required to provide support or services.
– We never sell or rent your personal information.
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4. Sharing of Information
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We may share your information ONLY in these cases:
4.1 Service Providers
When required to fulfill your requests (e.g., maintenance technicians, inspection teams).
4.2 Legal Compliance
If required by law, court order, or government request.
We never share data for advertising purposes.
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5. Push Notifications
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We use device tokens to send service-related notifications such as:
– Inspection updates
– Maintenance progress
– Payment reminders
You can disable notifications at any time from your device settings.
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6. Data Retention
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We retain your data only for as long as necessary to:
– Maintain your account
– Provide services
– Comply with legal obligations
When an account is deleted, personal data is permanently removed within 30 days, except where law requires retention.
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7. Account Deletion (Very Important)
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You can delete your account directly from within the app at any time:
How to delete your account:
1. Open the AfterSales App
2. Go to Profile / Settings
3. Select Delete Account
4. Confirm the deletion
Once confirmed:
– Your account will be permanently removed
– All personal data will be deleted within 30 days
– All property data and service history tied to your account will be erased
– Push notification tokens will be invalidated
You may also request deletion by email: [support email]
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8. Children’s Privacy
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Our app is not intended for children under the age of 13.
We do not knowingly collect data from children.
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9. Changes to This Privacy Policy
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We may update this policy from time to time.
We will notify users of significant changes through the app or by email.
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10. Contact Us
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If you have questions about this Privacy Policy or your data:
Email: sales@aftersalesapps.com
Company: AfterSales